RAGE Custom Support
Return to Ragecustom.com
  1. Home
  2. Products (Apparel / Equipment / Accessories)
  3. Other Products

Other Products

Can I personalize accessories for a team or event? How to customize and personalize accessories with individual names, team branding, or corporate logos for bulk orders.
What accessories does RAGE Custom offer? Our range of customizable accessories, including drawstring bags and neck gaiters, with ordering minimums and details.
Getting Started
  • Can I see examples or inspiration before I order?
  • How is RAGE Custom different from other options?
  • I already have a design. What’s the best way to place my order?
  • How do I get started with ordering from RAGE Custom?
  • Can I place a bulk, team, corporate, or organization order?
  • Is RAGE Custom environmentally and socially responsible?
  • Do I need an account to place an order?
  • Can I order a blank?
  • Where is RAGE Custom based, and where are products made?
  • What if I need help designing my product?
Designing Your Product
  • Can I use AI-generated images (Midjourney, ChatGPT, Gemini, etc.) for my design?
  • Can I request a sample before committing to a full order?
  • How do I approve a proof before production?
  • What file formats should I use when uploading a complete design?
  • Can I order multiple names, numbers, sizes, colors, or design variations?
  • What content is prohibited and will not be printed?
  • How do I use the online design tool?
  • Can I share my design with my team so they can also place orders?
  • What image formats can I upload in the online design tool?
  • What is Design Mode, and should I choose 3D or 2D?
  • Are there blank templates I can download for my product?
  • How does the Free Design Service work?
  • How do I design a custom product with RAGE Custom?
  • What if I need changes after submitting or approving my design?
  • Can you work with brand guidelines, logos, and specific color requirements?
  • What parts of the product can I customize?
Ordering & Payments
  • Can each member of my team or group pay individually for their portion of the order?
  • What payment methods do you accept?
  • Is there a minimum order quantity, and do you offer bulk discounts?
  • How do I reorder a design I've previously ordered?
  • How do I place an order with RAGE Custom?
  • Do you offer discounts, promo codes, or rewards?
  • When do I pay for my order?
  • How much will my order cost?
Products (Apparel / Equipment / Accessories)
  • General Product Information
    • How do I view or submit a product review?
    • Are your custom products as good as top-branded ones?
    • Can you copy a design of another brand?
    • Can you develop a product style that isn't on your website?
    • What products does RAGE Custom offer?
  • Apparel
    • How does the Made-to-Measure option work?
    • Do you have a sizing guide for apparel?
    • What is REALFit ID and how do I use it?
    • Can you match our exact Pantone colours for corporate or team orders?
    • Is my sizing information private?
    • How should I care for my custom apparel?
    • What fabrics, printing, and embroidery options do you recommend?
  • Equipment
    • What is the Dynamic Performance Scale (DPS)?
    • What custom balls do you offer?
    • How do I choose the right field hockey stick length?
    • What padel rackets do you offer?
    • What field hockey sticks and equipment do you offer?
    • What types of equipment does RAGE Custom offer?
  • Other Products
    • Can I personalize accessories for a team or event?
    • What accessories does RAGE Custom offer?
Shipping, Tracking & Delivery
  • Do you offer expedited or rush shipping?
  • Where do you ship from?
  • What's the difference between production time and shipping time?
  • Why does the DHL tracking page sometimes show a longer delivery estimate?
  • Can you guarantee delivery by a specific deadline?
  • How long will my order take to arrive?
  • How are international taxes and duties handled?
  • How do I track my shipment?
  • Which countries do you ship to?
Order Management & Changes
  • How do I track the status of my order?
  • Can I cancel my order?
  • Can I change my order details after placing it?
  • I've lost my order details or confirmation email. What should I do?
  • What happens after I place or approve my order?
  • How do I check or change my order after placing it?
Account Management
  • Can I close or deactivate my account?
  • How do I create an account or sign in as a returning customer?
  • I forgot my password or login details. What should I do?
  • How do I update my account details, saved addresses, or password?
  • How do I manage my RAGE Custom account?
  • How is my personal and payment information stored and protected?
Returns, Warranty & Issues
  • How long do refunds take to process?
  • Can I return or exchange a custom product if I change my mind?
  • How do I report a problem with my order or product?
  • What if my package is lost, stolen, or damaged during shipping?
  • What warranty do RAGE Custom products include?
  • What is RAGE Custom's return and warranty policy?
Programs & Rewards
  • How does the RAGE Rewards points program work?
  • How does the Refer a Friend program work?
  • How do I earn, redeem, and level up in RAGE Rewards?
  • Who can become an affiliate, and what do you look for?
  • Gift Card FAQs
  • What is the RAGE Custom Affiliate Program and how do I join?
  • Refer a Friend: common questions
  • How do affiliate earnings and payments work?
  • What are the affiliate program rules and restrictions?
  • How do I buy and send a RAGE Custom Gift Card?
  • What programs does RAGE Custom offer?
Contact & Support
  • How do I report a copyright or intellectual property concern?
  • Do you offer support for bulk orders, media, or partnership inquiries?
  • How do I contact RAGE Custom?
  • Can I follow RAGE Custom on social media?
  • How quickly can I expect a response?
© RAGE Custom. Powered by ThriveDesk