Choosing an available faster date brings your order forward to the selected schedule. The calendar shows the date and any extra fee before you pay.
Our commitment
We commit to handing your order to our courier at least three calendar days before your selected delivery date.
If delivery is more than two calendar days late and we handed it over later than that, we will refund your faster delivery fee. Both conditions apply to this fee refund.
If we handed the order to the courier at least three calendar days before your selected date, we have met this handover commitment. A later courier arrival does not by itself qualify for the faster delivery fee refund. If a delivery is delayed, we will still help you check its progress.
Planning for an event
Choose a date that gives you some room before the event. If you cannot find a suitable date, choose Contact us under Need it even faster? in the calendar or speak to our team before ordering.
If your delivery is late
Send us your order number and the selected delivery date. We will check the courier record and help you with the next step. See our delivery terms for the full conditions. Your statutory consumer rights are unaffected.