We can often meet specific deadlines, but because every product is custom-made, we need to confirm on a case-by-case basis before making a guarantee.
How to request a guaranteed delivery date
Contact us with the following details:
The product(s) you need
The quantity
Your delivery deadline
Your shipping destination
Our team will review your requirements against our current production schedule and let you know whether we can commit to your date. If we confirm a deadline, we'll prioritize your order accordingly.
What to keep in mind
The earlier you reach out, the more likely we can accommodate your timeline. Last-minute requests are harder to guarantee, though we'll always do our best.
Our standard delivery window is 15 days for most products (2 to 4 weeks for padel rackets and beach tennis rackets). Many orders are dispatched sooner than this, which is why it's always worth asking even if your deadline feels tight.
For bulk or large orders, timelines depend on quantity, product type, and current workload, so confirming in advance is especially important.
What if I've already placed my order?
If you've already placed your order and realize you need it sooner than expected, contact us as soon as possible. Depending on where your order is in production, we may be able to expedite it.