Products made to your chosen design and specifications are generally not eligible for a return simply because you change your mind. If you are unsure about your order, please contact us and we will look at the situation with you.
Get comfortable with the details before production
Check the product options and sizing, then review your proof carefully for wording, names, numbers, colours and placement. Our team is happy to help with questions during that review.
For a larger purchase, a physical sample can help you assess material, construction or fit before proceeding.
If something is wrong with the product
A defect, printing error, wrong item or delivery damage is different from changing your mind. Tell us what happened so we can assess the appropriate solution.
Our Return Policy and the product's warranty details explain the applicable terms. Nothing here limits the rights that apply to your purchase.