Custom orders usually arrive in two to four weeks. You can see the delivery date for your order before you pay and choose an available earlier date if that suits you better.
Choose a date for your order
Open the delivery date selector in your cart or at checkout. The calendar shows the available dates and any extra cost. Some earlier dates may be available at no extra charge. Your selected date is included in your order confirmation.
The dates take account of the products, quantities and destination in your order. Production and shipping are included in the displayed estimate, so you do not need to add them together yourself.
In this example, the selected date is marked Included. The dates and charges available for your own order will appear in your calendar.
Need it for an event?
Choose a date that gives you some room before the event. If the calendar does not show a date early enough, use Contact us under Need it even faster? to send a request. We will check with production and reply by email. A request does not confirm a new date or change the date already selected.
Larger orders
Delivery times for team and business orders depend on the products and quantities. Check the date shown for your order or contact us with your requirements and event date.
Already ordered?
Use your confirmation and order tracking for updates. If you are concerned about a date, contact us with your order number and we will check it with you.
See faster delivery options and what the faster delivery commitment covers.