Warranty coverage depends on the product, so check the Warranty and Returns section on its product page for the relevant period, coverage and conditions.
What to check
Look for the details covering manufacturing, materials, printing and the intended use of the item. Performance equipment, apparel and promotional products can have different terms.
Normal wear, misuse, unsuitable care or modification may fall outside the product warranty. If you are unsure whether a problem is covered, please ask us rather than trying to diagnose it yourself.
Ask for help with a problem
Send your order number, a description and clear photos through our contact options. Report the issue promptly and keep the item and any relevant packaging while we review it.
We will explain the applicable warranty, any return instructions and the proposed solution. Do not send an item back until our team has confirmed the arrangements.
See reporting a problem and the Return Policy. Product warranty terms do not remove any statutory rights that apply.