Every RAGE Custom product is backed by a warranty that covers manufacturing and printing defects. Because we offer a wide range of products, from performance sports equipment to apparel and promotional items, the specific warranty terms vary by product.

Where to find warranty details for your product

The most accurate warranty information for any specific product is on its product page on ragecustom.com. Look for the Warranty and Returns section (usually found in an accordion/expandable section below the product description).

This will tell you:

  • What is covered under warranty for that product

  • How long the warranty lasts

  • Any conditions that may void the warranty

What is generally covered

While the specifics vary, RAGE Custom warranties typically cover:

  • Manufacturing defects in materials, construction, or assembly

  • Printing or customization defects such as misprints, misspellings, altered fonts, or designs that don't match the approved proof

  • Structural faults that affect the product's intended function (particularly relevant for sports equipment)

What is generally not covered

Warranties typically do not cover:

  • Normal wear and tear from regular use

  • Damage from misuse, improper care, or modification

  • Cosmetic changes that naturally occur over time with use (e.g., grip wear on sports equipment, minor fabric pilling)

  • Issues reported after the warranty period has expired

For care instructions that help maintain your product and keep your warranty valid, see How should I wash and care for my custom apparel?

Warranty claim timeframes

The general claim windows for all RAGE Custom products are:

  • Within 14 days of delivery: Full replacement at our expense, including all shipping costs.

  • 14 days to 3 months after delivery: Replacement available. You cover return shipping; we cover the replacement shipping.

  • After 3 months: Replacements are no longer available.

Some product categories may have additional or different warranty terms noted on their product page. Always check the product page for the most up-to-date details.

How to make a warranty claim

If you believe your product has a warranty issue, the process is straightforward:

  1. Take photos of the defect or issue

  2. Contact us with your order number and details

For the full step-by-step process, see the article linked below.

→ How do I report a problem with my order or product?

→ What is RAGE Custom's return and warranty policy?

→ How long do refunds take to process?

→ Are there usage guidelines or warranties for equipment?

→ How should I wash and care for my custom apparel?