Returns, Warranty & Issues

Something not right with your order? These articles explain warranty coverage, how to report issues, when returns or replacements may be possible, and what we need from you to resolve things quickly.

How long do refunds take to process? Once a refund is approved, RAGE Custom processes it promptly. The time for funds to appear in your account depends on your payment provider. Refunds can go to your original payment method or as store credit.

What warranty do RAGE Custom products include? Every RAGE Custom product is backed by a warranty covering manufacturing and printing defects. Specific terms vary by product. Here's the general framework and where to find your product's warranty details.

How do I report a problem with my order or product? If something is wrong with your order, take photos, gather your order number, and contact us by email, Live Chat, or WhatsApp. Here's the full step-by-step process.

What is RAGE Custom's return and warranty policy? Learn how RAGE Custom handles returns, warranty claims, replacements, and refunds for custom-made products, including what qualifies, claim timeframes, and how to report an issue.

Can I return or exchange a custom product if I change my mind? Custom-made products are generally not eligible for return or exchange due to a change of mind. Here's why, what counts as change of mind, and what options are available.

What if my package is lost, stolen, or damaged during shipping? If your RAGE Custom order is lost in transit, marked as delivered but not received, or arrives with shipping damage, here's how to report it and what to expect from the claims process.