RAGE Custom Support
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Categories

Getting Started

Ordering & Shopping

Customization & Design

Products

Shipping & Delivery

Payments & Pricing

Account Management

Warranty & Returns

Affiliate Program

Refer A Friend

Gift Cards

Contact & Support

International Orders & Shipping

Sustainability & Ethics

Popular Articles

How do I update my account details, preferences, or password?

How can I contact RAGE Custom for general inquiries?

How long will international shipping take?

What are the steps involved in ordering a custom product, from the initial design concept to final delivery?

Your answwrr

Can I close or deactivate my account?

How do I check my gift card balance?

How do I apply coupon codes or promotional offers at checkout?

Are there blank templates I can use for Canva, Adobe Illustrator, or Adobe Photoshop?

In what file format and resolution should the designs be submitted?

What will be the cost and how long will it take for the order to be delivered?

Getting Started
  • Can I place bulk or corporate orders?
  • What if I need help designing my product?
  • Are there examples of corporate clients using RAGE Custom products for events or branding?
  • Can I see examples of successful customizations by other customers?
  • How can I get started with designing and placing my order?
  • Do I need to sign up to place an order?
  • Where are RAGE Custom's headquarters and production facilities located?
  • How is RAGE Custom different from other manufacturers?
Ordering & Shopping
  • Finding Products & Placing Orders
    • Do you offer any discounts or promo codes?
    • How do I place an order for a design I've previously ordered?
    • Can I save designs or products to view later?
    • Can I order multiple designs, products, colors, and styles in a single order?
    • How do I find the right product or style for my sport or team?
  • Order Management & Tracking
    • I’ve lost my order details. What should I do?
    • How do I get an accurate quote for my order?
    • Can each member of my team or group pay individually for their portion of the order?
    • What if I change my mind after placing my order?
    • Can I change my order details (like the shipping address) after placing it?
    • Why does the DHL tracking website show a longer delivery time than promised?
    • How do I track the status of my order?
    • What are the steps involved in ordering a custom product, from the initial design concept to final delivery?
Customization & Design
  • Design Options & Tools
    • What content is prohibited and will not be printed?
    • Once I’ve received a design option, how do I place the order?
    • What is the expected turnaround time for a Free Design Service request?
    • Do you offer a free design service to help me create my products?
    • Is it possible to share my design with my team so they can also place orders?
    • Do you offer tools to help me preview my design?
    • Can I develop a new product style that’s not shown on your website?
    • Can you accommodate corporate clients and adhere to their brand identity guidelines, including precise Pantone color matching?
    • In what file format and resolution should the designs be submitted?
    • How can I be sure my design will be perfect?
    • Are there blank templates I can use for Canva, Adobe Illustrator, or Adobe Photoshop?
    • I already have a design file. How can I order?
  • Samples & Proofing
    • How do I approve a proof before final production?
    • Can I request samples for bulk orders?
    • Can I get a sample before placing an order?
Products
  • General Product Information
    • How do I view or submit product reviews?
    • Can you copy a design of another brand?
    • Can you create made-to-measure sportswear if standard size charts don’t fit me?
    • Why do you focus on manufacturing rather than standard printing?
    • Are your custom products as good as top-branded ones?
  • Apparel
    • Can I mix different apparel items, colors, and designs in a single order?
    • Do you have sport-specific recommendations for apparel?
    • How do you ensure product quality for apparel?
    • How should I wash and care for my custom apparel?
    • What is a REALFit ID, and how can I obtain and use it?
    • Is my sizing information private? Does the sizing app capture any images or videos?
    • How does the Made-to-Measure option work?
    • Do you offer custom sizing? I can't find my size.
    • Do you have a sizing guide for apparel?
    • What fabrics, printing, and embroidery options do you recommend?
  • Equipment
    • Can I order a single piece of equipment, and do I get discounts for buying in bulk?
    • Do you provide team order specifications for equipment?
    • Are there usage guidelines or warranties for equipment?
    • How can I customize equipment items?
    • What types of equipment do you offer?
  • Accessories
    • Are there minimum order quantities specifically for promotional accessories?
    • Can I customize accessories with different names, colors, and designs in one order?
    • Are there recommended accessories for specific sports or needs?
    • Do you offer bulk discounts on accessories?
    • How can I personalize accessories?
    • What accessories are available?
Shipping & Delivery
  • Can you guarantee delivery by a specific deadline?
  • Do you offer expedited shipping options?
  • How long will it take for my items to arrive?
  • Where do you ship from?
Payments & Pricing
  • Can I close or deactivate my account?
  • How is my personal information stored and protected?
  • How do you ensure my payment information is secure?
  • How do I determine shipping costs and customization charges for my order?
  • What will my order cost, and how long will it take to produce?
  • Can I get a quote and an estimated delivery time?
  • Is there a minimum order quantity, and do you offer bulk discounts?
  • How do I apply coupon codes or promotional offers at checkout?
  • What payment methods do you accept?
Account Management
  • How do I update my account details, preferences, or password?
  • I have forgotten my login details; can you help?
  • How do I create an account or sign in as a returning customer?
Warranty & Returns
  • What is Partnero and how do I sign up?
  • How long do refunds take to process?
  • How do I start a return or submit a complaint about product quality?
  • Under what circumstances can I request a return or exchange?
  • What warranty do you offer on your products?
Affiliate Program
  • What are the earning opportunities in this program?
  • Can I join if I’m outside the United States?
  • Can I use my affiliate discount for personal orders?
  • How do I track my performance as an affiliate?
  • How and when are affiliates paid?
  • Are there any restrictions, prohibitions, or warnings I should be aware of?
  • What makes RAGE Custom’s affiliate program different?
  • Do I need to be an influencer or content creator to join?
  • How does RAGE Custom support its affiliates?
  • What kind of products can I promote?
  • What are the common reasons for rejection?
  • What are you looking for?
  • What is the application process?
  • What is an affiliate and how do I become one?
  • Why should I join RAGE Custom’s affiliate program?
Refer A Friend
  • Can I combine referral rewards with other promotions?
  • Are there limits on how many friends I can refer?
  • How do I track my referral rewards?
  • What rewards do I receive for referring a friend?
  • How does the refer-a-friend program work?
Gift Cards
  • Who can I contact if I have issues with my gift card?
  • Do RAGE Custom Gift Cards expire?
  • What if my order total exceeds the gift card amount?
  • Can the gift card be used partially?
  • Can I customize the gift card?
  • How is the gift card delivered?
  • What denominations are available for gift cards?
  • Are gift cards refundable, transferable, or replaceable if lost?
  • How do I check my gift card balance?
  • Can I use gift cards with other promotions or discounts?
  • How do I use a gift card at checkout?
  • How do I purchase a RAGE Custom Gift Card?
  • What can I use the RAGE Custom Gift Card for?
Contact & Support
  • Can I follow RAGE Custom on social media?
  • How can I report a copyright violation?
  • How quickly can I expect a response?
  • Do you have an office I can visit?
  • What if I have a specific issue with an order?
  • How do I submit a question or request online?
  • Can I contact RAGE Custom via WhatsApp?
  • What regions does RAGE Custom serve, and how do I reach them?
  • What are your phone support hours?
  • Do you offer support for bulk orders or media-related inquiries?
  • How can I contact RAGE Custom for general inquiries?
International Orders & Shipping
  • How can I track an international shipment?
  • How long will international shipping take?
  • How are international taxes and duties handled?
  • Which languages do you currently support?
  • What currencies are accepted? Can I make payments in my local currency?
  • Which countries do you ship to internationally?
Sustainability & Ethics
  • How do your materials and production processes align with ethical standards?
  • What initiatives does RAGE Custom take to minimize environmental impact?
  • Does RAGE Custom support sustainability and ethical sourcing?
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