Yes, if you wish to close or deactivate your account, follow these steps:
- Contact our support team through the Contact Us page or email us directly with your request.
- Provide your account details (like the registered email address) so we can verify your identity.
- Let us know whether you’d like your account temporarily deactivated or permanently deleted.
- Temporary Deactivation: Your account will be disabled, but your details and past orders will remain securely stored in case you decide to reactivate it later.
- Permanent Deletion: All your account information, including saved designs, order history, and personal data, will be permanently deleted. This process cannot be reversed.
If you’re unsure, we recommend choosing temporary deactivation first. Our team will confirm your request and ensure the process is handled securely and promptly.