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How quickly can I expect a response?

How quickly can I expect a response?

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We strive to respond to all inquiries within 24 hours. For urgent matters, we recommend reaching out via phone or WhatsApp during our support hours for immediate assistance.

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Updated on 19 December, 2024

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Getting Started

Can I place bulk or corporate orders?
What if I need help designing my product?
Are there examples of corporate clients using RAGE Custom products for events or branding?
Can I see examples of successful customizations by other customers?
How can I get started with designing and placing my order?
Do I need to sign up to place an order?
Where are RAGE Custom's headquarters and production facilities located?
How is RAGE Custom different from other manufacturers?

Ordering & Shopping

Finding Products & Placing Orders
Order Management & Tracking

Customization & Design

Design Options & Tools
Samples & Proofing

Products

General Product Information
Apparel
Equipment
Accessories

Shipping & Delivery

Can you guarantee delivery by a specific deadline?
Do you offer expedited shipping options?
How long will it take for my items to arrive?
Where do you ship from?

Payments & Pricing

Can I close or deactivate my account?
How is my personal information stored and protected?
How do you ensure my payment information is secure?
How do I determine shipping costs and customization charges for my order?
What will my order cost, and how long will it take to produce?
Can I get a quote and an estimated delivery time?
Is there a minimum order quantity, and do you offer bulk discounts?
How do I apply coupon codes or promotional offers at checkout?
What payment methods do you accept?

Account Management

How do I update my account details, preferences, or password?
I have forgotten my login details; can you help?
How do I create an account or sign in as a returning customer?

Warranty & Returns

What is Partnero and how do I sign up?
How long do refunds take to process?
How do I start a return or submit a complaint about product quality?
Under what circumstances can I request a return or exchange?
What warranty do you offer on your products?

Affiliate Program

What are the earning opportunities in this program?
Can I join if I’m outside the United States?
Can I use my affiliate discount for personal orders?
How do I track my performance as an affiliate?
How and when are affiliates paid?
Are there any restrictions, prohibitions, or warnings I should be aware of?
What makes RAGE Custom’s affiliate program different?
Do I need to be an influencer or content creator to join?
How does RAGE Custom support its affiliates?
What kind of products can I promote?
What are the common reasons for rejection?
What are you looking for?
What is the application process?
What is an affiliate and how do I become one?
Why should I join RAGE Custom’s affiliate program?

Refer A Friend

Can I combine referral rewards with other promotions?
Are there limits on how many friends I can refer?
How do I track my referral rewards?
What rewards do I receive for referring a friend?
How does the refer-a-friend program work?

Gift Cards

Who can I contact if I have issues with my gift card?
Do RAGE Custom Gift Cards expire?
What if my order total exceeds the gift card amount?
Can the gift card be used partially?
Can I customize the gift card?
How is the gift card delivered?
What denominations are available for gift cards?
Are gift cards refundable, transferable, or replaceable if lost?
How do I check my gift card balance?
Can I use gift cards with other promotions or discounts?
How do I use a gift card at checkout?
How do I purchase a RAGE Custom Gift Card?
What can I use the RAGE Custom Gift Card for?

Contact & Support

Can I follow RAGE Custom on social media?
How can I report a copyright violation?
How quickly can I expect a response?
Do you have an office I can visit?
What if I have a specific issue with an order?
How do I submit a question or request online?
Can I contact RAGE Custom via WhatsApp?
What regions does RAGE Custom serve, and how do I reach them?
What are your phone support hours?
Do you offer support for bulk orders or media-related inquiries?
How can I contact RAGE Custom for general inquiries?

International Orders & Shipping

How can I track an international shipment?
How long will international shipping take?
How are international taxes and duties handled?
Which languages do you currently support?
What currencies are accepted? Can I make payments in my local currency?
Which countries do you ship to internationally?

Sustainability & Ethics

How do your materials and production processes align with ethical standards?
What initiatives does RAGE Custom take to minimize environmental impact?
Does RAGE Custom support sustainability and ethical sourcing?

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