Delivery & tracking

What happens after I place my order? After your order is placed, our team checks the details and guides it through the stages needed for your products.

How do I check or change an existing order? You can check progress online, and our team can help if something needs changing.

Which countries do you ship to? We deliver to most countries. Enter your delivery address in the cart or at checkout to see the available options and shipping cost for your destination.

Why does the courier show a different delivery estimate? Your order confirmation shows the delivery date selected for your order. After dispatch, the courier shows its current estimate based on the parcel's latest progress.

How do I track my shipment? Use the shipment tracking link in your dispatch email to follow the parcel on the courier's tracking page.

What is the difference between production time and shipping time? Production is the time it takes to make your items. Shipping is the time it takes to deliver them to you after they are ready. The delivery date shown for your order includes both.

What does the faster delivery commitment cover? Choosing an available faster date brings your order forward to the selected schedule. The calendar shows the date and any extra fee before you pay.

Can I get my order sooner? Yes. You can choose an available earlier delivery date in your cart or at checkout and see any extra cost before you pay.

How long will my order take to arrive? Custom orders usually arrive in two to four weeks. You can see the delivery date for your order before you pay and choose an available earlier date if that suits you better.

How does delivery work? We deliver to most countries, with the available delivery options and shipping costs for your address shown at checkout.

How do I check the status of my order? You can follow your order at orders.ragecustom.com using your order number. You can also find your order details in My Account.