RAGE Custom Support
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Categories

Getting Started

Ordering & Shopping

Customization & Design

Products

Shipping & Delivery

Payments & Pricing

Account Management

Warranty & Returns

Affiliate Program

Refer A Friend

Gift Cards

Contact & Support

International Orders & Shipping

Sustainability & Ethics

Popular Articles

How do I update my account details, preferences, or password?

Can I close or deactivate my account?

Can I contact RAGE Custom via WhatsApp?

What are the steps involved in ordering a custom product, from the initial design concept to final delivery?

Your answwrr

How can I contact RAGE Custom for general inquiries?

How long will international shipping take?

How do I create an account or sign in as a returning customer?

What is a REALFit ID, and how can I obtain and use it?

How do I apply coupon codes or promotional offers at checkout?

Can I request samples for bulk orders?

Getting Started
  • Can I place bulk or corporate orders?
  • What if I need help designing my product?
  • Are there examples of corporate clients using RAGE Custom products for events or branding?
  • Can I see examples of successful customizations by other customers?
  • How can I get started with designing and placing my order?
  • Do I need to sign up to place an order?
  • Where are RAGE Custom's headquarters and production facilities located?
  • How is RAGE Custom different from other manufacturers?
Ordering & Shopping
  • Finding Products & Placing Orders
    • Do you offer any discounts or promo codes?
    • How do I place an order for a design I've previously ordered?
    • Can I save designs or products to view later?
    • Can I order multiple designs, products, colors, and styles in a single order?
    • How do I find the right product or style for my sport or team?
  • Order Management & Tracking
    • I’ve lost my order details. What should I do?
    • How do I get an accurate quote for my order?
    • Can each member of my team or group pay individually for their portion of the order?
    • What if I change my mind after placing my order?
    • Can I change my order details (like the shipping address) after placing it?
    • Why does the DHL tracking website show a longer delivery time than promised?
    • How do I track the status of my order?
    • What are the steps involved in ordering a custom product, from the initial design concept to final delivery?
Customization & Design
  • Design Options & Tools
    • What content is prohibited and will not be printed?
    • Once I’ve received a design option, how do I place the order?
    • What is the expected turnaround time for a Free Design Service request?
    • Do you offer a free design service to help me create my products?
    • Is it possible to share my design with my team so they can also place orders?
    • Do you offer tools to help me preview my design?
    • Can I develop a new product style that’s not shown on your website?
    • Can you accommodate corporate clients and adhere to their brand identity guidelines, including precise Pantone color matching?
    • In what file format and resolution should the designs be submitted?
    • How can I be sure my design will be perfect?
    • Are there blank templates I can use for Canva, Adobe Illustrator, or Adobe Photoshop?
    • I already have a design file. How can I order?
  • Samples & Proofing
    • How do I approve a proof before final production?
    • Can I request samples for bulk orders?
    • Can I get a sample before placing an order?
Products
  • General Product Information
    • How do I view or submit product reviews?
    • Can you copy a design of another brand?
    • Can you create made-to-measure sportswear if standard size charts don’t fit me?
    • Why do you focus on manufacturing rather than standard printing?
    • Are your custom products as good as top-branded ones?
  • Apparel
    • Can I mix different apparel items, colors, and designs in a single order?
    • Do you have sport-specific recommendations for apparel?
    • How do you ensure product quality for apparel?
    • How should I wash and care for my custom apparel?
    • What is a REALFit ID, and how can I obtain and use it?
    • Is my sizing information private? Does the sizing app capture any images or videos?
    • How does the Made-to-Measure option work?
    • Do you offer custom sizing? I can't find my size.
    • Do you have a sizing guide for apparel?
    • What fabrics, printing, and embroidery options do you recommend?
  • Equipment
    • Can I order a single piece of equipment, and do I get discounts for buying in bulk?
    • Do you provide team order specifications for equipment?
    • Are there usage guidelines or warranties for equipment?
    • How can I customize equipment items?
    • What types of equipment do you offer?
  • Accessories
    • Are there minimum order quantities specifically for promotional accessories?
    • Can I customize accessories with different names, colors, and designs in one order?
    • Are there recommended accessories for specific sports or needs?
    • Do you offer bulk discounts on accessories?
    • How can I personalize accessories?
    • What accessories are available?
Shipping & Delivery
  • Can you guarantee delivery by a specific deadline?
  • Do you offer expedited shipping options?
  • How long will it take for my items to arrive?
  • Where do you ship from?
Payments & Pricing
  • Can I close or deactivate my account?
  • How is my personal information stored and protected?
  • How do you ensure my payment information is secure?
  • How do I determine shipping costs and customization charges for my order?
  • What will my order cost, and how long will it take to produce?
  • Can I get a quote and an estimated delivery time?
  • Is there a minimum order quantity, and do you offer bulk discounts?
  • How do I apply coupon codes or promotional offers at checkout?
  • What payment methods do you accept?
Account Management
  • How do I update my account details, preferences, or password?
  • I have forgotten my login details; can you help?
  • How do I create an account or sign in as a returning customer?
Warranty & Returns
  • What is Partnero and how do I sign up?
  • How long do refunds take to process?
  • How do I start a return or submit a complaint about product quality?
  • Under what circumstances can I request a return or exchange?
  • What warranty do you offer on your products?
Affiliate Program
  • What are the earning opportunities in this program?
  • Can I join if I’m outside the United States?
  • Can I use my affiliate discount for personal orders?
  • How do I track my performance as an affiliate?
  • How and when are affiliates paid?
  • Are there any restrictions, prohibitions, or warnings I should be aware of?
  • What makes RAGE Custom’s affiliate program different?
  • Do I need to be an influencer or content creator to join?
  • How does RAGE Custom support its affiliates?
  • What kind of products can I promote?
  • What are the common reasons for rejection?
  • What are you looking for?
  • What is the application process?
  • What is an affiliate and how do I become one?
  • Why should I join RAGE Custom’s affiliate program?
Refer A Friend
  • Can I combine referral rewards with other promotions?
  • Are there limits on how many friends I can refer?
  • How do I track my referral rewards?
  • What rewards do I receive for referring a friend?
  • How does the refer-a-friend program work?
Gift Cards
  • Who can I contact if I have issues with my gift card?
  • Do RAGE Custom Gift Cards expire?
  • What if my order total exceeds the gift card amount?
  • Can the gift card be used partially?
  • Can I customize the gift card?
  • How is the gift card delivered?
  • What denominations are available for gift cards?
  • Are gift cards refundable, transferable, or replaceable if lost?
  • How do I check my gift card balance?
  • Can I use gift cards with other promotions or discounts?
  • How do I use a gift card at checkout?
  • How do I purchase a RAGE Custom Gift Card?
  • What can I use the RAGE Custom Gift Card for?
Contact & Support
  • Can I follow RAGE Custom on social media?
  • How can I report a copyright violation?
  • How quickly can I expect a response?
  • Do you have an office I can visit?
  • What if I have a specific issue with an order?
  • How do I submit a question or request online?
  • Can I contact RAGE Custom via WhatsApp?
  • What regions does RAGE Custom serve, and how do I reach them?
  • What are your phone support hours?
  • Do you offer support for bulk orders or media-related inquiries?
  • How can I contact RAGE Custom for general inquiries?
International Orders & Shipping
  • How can I track an international shipment?
  • How long will international shipping take?
  • How are international taxes and duties handled?
  • Which languages do you currently support?
  • What currencies are accepted? Can I make payments in my local currency?
  • Which countries do you ship to internationally?
Sustainability & Ethics
  • How do your materials and production processes align with ethical standards?
  • What initiatives does RAGE Custom take to minimize environmental impact?
  • Does RAGE Custom support sustainability and ethical sourcing?
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